How we refill your medications automatically

1 week before your next MedsPack shipment, our pharmacists:

  • Reach out to your doctors to confirm your refills and new prescriptions
  • Contact your insurance company to verify your benefits
  • Prepare your next MedsPack
    In some cases, you may need to take a certain action before your doctor will refill your medication; for example, attending a follow-up appointment. We are not able to refill your medication until your doctor gives us approval.

If you have questions about the status of your refill, please contact us.

Still have questions?

We're always happy to help. Our support team is available 8am–10pm ET weekdays and 10am–8pm ET on weekends.

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