How to access your account online

Log in to your account from a web browser to access your account from a desktop computer or iPad. Go to to log in.
Once logged into your account, you can:

  • Track your MedsPack
  • Update your payment method
  • Update your prescribing physician’s information
  • Update your shipping preferences
  • Update your communication preferences
  • Add a new medication
  • Pause or resume one or all of your medications

You can also download the Medspack mobile app and access your account any time from any mobile device.

Still have questions?

We're always happy to help. Our support team is available 8am–10pm ET weekdays and 10am–8pm ET on weekends.

left side meds image
left side meds image